Privacy Policy

Anagranimals (“we”, “our”, “us”) respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 18, we require that you inform a parent or guardian about Anagranimal’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with Anagranimals.com or placing and order via Anagranimals.com.

The following information is provided by Anagranimals to enable our online visitors to be fully informed of our Privacy Policies. By visiting Anagranimals.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

(a) Exactly what personal information may be collected and by what means

(b) Other information we collect through our services

(c) What about Cookies

(d) How this information may be used, including anyone it might be shared with

(e) Opt-in and opt-out provisions

(i) Your consent

Please note that this policy applies to Anagranimals.com but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting any personal information. Furthermore, from time to time Anagranimals may employ third party business partners to collect personal information on our behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Anagranimals to fully comply with the Anagranimals Privacy Policy as set forth herein.

(a) Exactly what personal information may be collected about you and by what means?

Anagranimals collects personal information in several ways directly from its online visitors when they order for themselves, or when they register for a service offered by Anagranimals. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) and birth date so that we can process and fulfil your orders. Credit card details are entered directly into our payment provider’s system and are neither transmitted nor held on Anagranimals’ systems.  Anagranimals only use industry recognised and well renowned providers for their payment solutions.  In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

(b) Other information we collect through our services

As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

(c) What about cookies?

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

(d) How this information may be used, including anyone it might be shared with

Anagranimals may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you register with Anagranimals.com, you will be asked if you want to subscribe to our update service. If you choose to opt-in for this service, the information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; contests and events of interest. Similarly, if you choose to opt-in for this service, from time-to-time we will use the information you provide to promote the products and services of our business partners. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out. We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive such offers please contact us.

(e) Opt-In and Opt-Out Provision

When you register, we will provide a link to the Privacy Policy and consent button for the collection of your personal data. You must register before you can place an order.
At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail.

By visiting Anagranimals.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

 

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